Vista works with local contractors to provide you with the best possible service and maintenance experience for your rental equipment. We seamlessly manage all payment solutions, customer service inquiries and ensure you are getting the most value out of your equipment. While you maintain a relationship with a trusted local contractor, we take care of all the details behind the scenes.
Vista will administer all billing and collection services for our Contractor Partners. This makes it easy for you! Your affordable monthly payment will be billed by Vista.
Looking to switch from your current provider to Vista? Vista will act as your agent and, if need be, legally indemnify you from any equipment removal charges and fees.
All rental agreements come with 12 year parts and labour warranties.
With our Rent to Own program, homeowners have the opportunity to eventually own the equipment they rent. At the end of the rental term, we offer clear options for renewing or buying out the equipment, providing flexibility and peace of mind.
Local service is better service! Vista’s network of local contractors provide a wide range of Water heater, & HVAC rental options available to you.
Vista Partners are vetted and trained by Vista. Not only does Vista provide a high level of administrative support, our partners maintain a high standard of installation and service. Find a Vista Partner that lives and works in your community!
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Vista owns the rental equipment until you decide to purchase it.
Warranty and service are provided by your installing dealer. All rental equipment comes with a complete parts and labour warranty for the term of your agreement.
In order to keep our rates competitive, Vista uses PAP (pre-authorized payment) to debit your bank account for your monthly payment or credit card.
You can change your current payment option by completing the account information update online form. If you are an alarm monitoring customer, you can also choose to pay by credit card.
Payments are due on the 1st or the 15th of the month, depending on what you choose.
Yes. The Vista contract can be bought out at any time by purchasing the equipment. Simply call our toll-free number 1- 877-31VISTA(84782) and speak with a customer success representative.
Most Vista contracts can be transferred upon sale of your home providing the buyer agrees. To transfer your contract, see the current customer section or contact a customer success representative. Make sure you disclose any rental or financed equipment in your listing. Vista will assist you in assigning the contract to the new homeowner or process a buy-out of the equipment. If you are moving, please complete the update address form.
Rental contracts are for whatever term is shown on the contract. However, you can purchase the equipment at any time or transfer the responsibilities to a subsequent homeowner. In some cases, and with Vista’s written permission, the equipment can also be moved to another location.
For rental or lease agreements, you will have an option to purchase the equipment at the end of the contract for a nominal pre-determined price, which will be disclosed to you when you sign your contract, continue with Vista month-to-month and maintain your warranty or return your equipment.
Select one of the links below and a Vista team member will be in touch to assist you.
Fill out our contact form and a Vista team member will be in touch to assist you.